Disgruntled customers: Carpet-scrubbing companies took us to the cleaners - MiamiHerald.com
Disgruntled customers: Carpet-scrubbing companies took us to the cleaners - MiamiHerald.com
<div id="storyBodyContent" readability="127"> <p> When Edward Karlin called up Nature Clean — the "all-green" carpet scrubbing company based in Deerfield Beach — last February, he simply wanted two vomit stains removed from his master bedroom rug at its advertised price: $59, with "No Gimmicks."</p><p>Here's what he got instead: a visit from twin brothers — one a recently freed felon — a bill of just over $2,000, and a rug that still has two dark rings.</p><p>"Either I was just too gullible or too stupid," said Karlin, an 81-year-old retired accountant who lives in Fort Lauderdale. </p> <p> Karlin's story is not unique, but it is a cautionary tale in the buyer-beware world of carpet cleaning. Nature Clean has been named in more than half a dozen similar complaints to consumer protection outfits across South Florida, with disgruntled customers alleging they were overcharged and underserviced.</p><p>Each reported instance is a variation on the same theme: Nature Clean representatives show up at your door, talk you into buying more service than originally planned, do a sub-standard job, secure payment, then take off for the day, with the promise they'll return to finish the work. Which they rarely do.</p><p>The check is usually cashed the same day.</p><p>Nature Clean manager Billy Anderson told The Miami Herald that such complaints were an aberration and that the company has since dismissed Jason Toltin, the subcontractor the company sent to Karlin's condo. Toltin brought with him twin brother Sean, fresh off a four-year prison stint for swindling another octogenarian out of $1,100 in 2003. </p><p>"When he worked for us, he was charging high, not making customers happy," Anderson said of Jason Tottin. "We don't put up with that. It's our policy, if they're not happy, we go back as many times as we need to make them happy. He wasn't doing that, so he was terminated."</p><p> Toltin, in turn, says he's been made the fall guy for following a standard operating procedure at Nature Clean.</p><p>Similar complaints against the company precede his employment there, including one involving a service call by owner Fred Groh. Kip Sprankle, a 71-year-old Jupiter man, told consumer protection officials that Groh charged him $294 for a grout cleaning job, butchered it, then refused to make amends.</p><p>Sprankle's complaint, like most every one made against Nature Clean, went unresolved. Due to a gap in consumer protection laws, carpet and air duct cleaners need no license to ply their craft and have essentially no oversight, regardless of their reputation or criminal history.</p><p>"If you wanted to be a carpet cleaner, you could go do that tomorrow," said Joel Metter, supervisor of Broward's consumer protection department. "There's a big difference between shady business behavior and illegal business behavior. And proving it's illegal is often difficult."</p><p> Nature Clean routinely ignores notices sent by consumer protection departments regarding customer grievances. Since most consumer affairs divisions have no authority to compel a settlement, order refunds or provide legal assistance, cases often die without the cooperation from the offending business.</p><p>The other option is to sue, but that can be costly and frustrating.</p><p>Karlin said he told Jason and Sean Toltin up front that he wanted the $59 deal — good for two rooms and a hallway — but Jason convinced him that his health was in danger if the entire condo wasn't sanitized, including the air ducts. </p> </div>
3-Motor Carpet Cleaners Ship with New Wands - Press Media Wire
3-Motor Carpet Cleaners Ship with New Wands - Press Media Wire
<div id=""> <div id="quotedTextDiv" readability="34"> <p>"The custom-designed wands provide adjustability and patented technology to up the suction to where it's comparable to adding a fourth vacuum unit -- without the added cost,"</p></div> PressMediaWire.com (Press Release Distribution) - Jul 27,2011 - <p><strong>WOBURN, MA - </strong>Daimer Industries, Inc.®, a worldwide provider of carpet cleaners to janitorial professionals, has started offering an upgraded extraction wand for floors with 3-motor XTreme Power® XPH-9605 systems. The commercial-strength wands include patented custom engineering that ups vacuum power by nearly 40%, Daimer® says.</p> <p>"The custom-designed wands provide adjustability and patented technology to up the suction to where it's comparable to adding a fourth vacuum unit -- without the added cost," exhorted Daimer.com's extraction and carpet cleaners representative Matthew Baratta. "This radically designed wand has a patented head-design that supports year of ruggedized and problem free operation."</p> <h3>9605-Class Carpet Cleaners</h3> <p>Daimer®'s XPH-9605's custom-engineered extraction wand is composed of bantam-weight plastics that can resist impact, abrasion and chemical damage from cleaning formulations. Thirty centimeters in width, the extraction head can boost system performance three ways. First, the soft-design-technology on the wand head clutches carpet surfaces better for a much improved seal. The better seal ups suction efficiency for the three included vacuum motor units. Finally, the new extraction heads include adjustability for maximum seal at a variety of head to carpet angles.</p> <p>The XTreme Power® XPH-9605 carpet cleaners support maximum levels of airflow that are rated for around 94 LPS. The carpet cleaning machines boast 635 cm of water and column lift. The new carpet shampooers support variable pressures ranging from no pressure all the way up to 34.5 bar.</p> <p>The machines also support Daimer®'s own auto-dump/auto-refill design for use on the largest carpet expanses and applications. The improved commercial carpet cleaners will support hot cleaning for removing deep-seated stains and residues.</p> <p>The new carpet cleaners are available to customers in most countries and minimum orders apply. For additional information about Daimer® carpet cleaning machines, carpet shampooer systems or best carpet cleaners for commercial applications, visit www.daimer.com/carpet-cleaner/ or call Matthew Baratta at (888) 507-2220.</p> <p><strong>About Daimer Industries, Inc.®:</strong> Daimer®, www.daimer.com, is a major supplier and worldwide exporter of the cleaning industry's leading line of KleenJet® steam cleaners/vapor steam cleaners/steam cleaning equipment; Super Max™ commercial and industrial pressure washers, including cold water, hot water, and steam pressure washing machines; and XTreme Power® floor cleaners, including carpet cleaners and hard surface cleaners.</p> <p> </p> </div>
17 Bar Rug Shampooers Receive Floor Head Upgrade - Press Media Wire
17 Bar Rug Shampooers Receive Floor Head Upgrade - Press Media Wire
<div id=""> <div id="quotedTextDiv" readability="35"> <p>"We were previously offering the wand in the 15.2 bar version of this machines, the XPC-9250, but now it comes standard with the higher pressure XPC-9250-250."</p></div> PressMediaWire.com (Press Release Distribution) - Jul 21,2011 - <p><strong>WOBURN, MA -</strong> Daimer Industries, Inc.®, a global vendor serving professional cleaning staffs, is now offering its new patented carpet wand with the 17.2 bar version of the Xtreme Power® XPC-9250-250 line of rug shampooers. The advanced wand utilizes a Daimer®-only design that advances suction performance by around 40%, Daimer® announced.</p> <p>"The Daimer®-only carpet wand includes a new technology that makes it more adjustable and provides a tighter interface with rug surfaces," revealed Daimer.com's rug shampooers and floor wands spokesperson Matthew Baratta. "We were previously offering the wand in the 15.2 bar version of this machines, the XPC-9250, but now it comes standard with the higher pressure XPC-9250-250."</p> <h3>9250-250 Rug Shampooers, Unheated Performance</h3> <p>Daimer®'s XPC-9250-250 line offers about 2 bar more than the 9250 machines. The added pressure is for more demanding applications in large facilities.</p> <p>The new carpet wands are made of a feather-weight composite material that resists impact and chemical reaction damage. The wand's 30-cm wide path enhances suction by gripping rug fibers more effectively for a better rug seal.</p> <p>The improved sealing capability adds suction that is almost equivalent to an extra vacuum motor. (The rug shampooers are already equipped with two vacuum motors, 381 cm of water lift and 94 LPS of air flow.) As well, the heads have the ability to adjust to different carpet and hand-holding angles.</p> <p>The XPC-9250-250 rug shampooers support both cold and hot cleaning performance. For delicate/heat-averse fibers, the systems can clean with cold water. But for applications involving deep-seated stains, the machines can accept water heated to as much as 60ºC.</p> <p>The new rug shampooers are available to customers in most countries and minimum orders apply. For additional information about Daimer® rug shampooers, carpet cleaning machines or commercial carpet cleaner systems, visit www.daimer.com/carpet-cleaner/ or call Matthew Baratta at (888) 507-2220.</p> <p><strong>About Daimer Industries, Inc.®:</strong> Daimer®, www.daimer.com, is a major supplier and worldwide exporter of the cleaning industry's leading line of KleenJet® steam cleaners/vapor steam cleaners/steam cleaning equipment; Super Max™ commercial and industrial pressure washers, including cold water, hot water, and steam pressure washing machines; and XTreme Power® floor cleaners, including carpet cleaners and hard surface cleaners.</p> <p> </p> </div>
Oxi Fresh of West Houston Carpet Cleaning Celebrates their One Year ... - Sacramento Bee
Oxi Fresh of West Houston Carpet Cleaning Celebrates their One Year ... - Sacramento Bee
<div id="articlebody" readability="98.0721649485"> <p> <span class="dateline">HOUSTON, July 19, 2011 -- </span> /PRNewswire/ -- Oxi Fresh of West Houston Carpet Cleaning is celebrating their one year anniversary. As the only Oxi Fresh Houston carpet cleaner, the family owned and operated company is proud to be celebrating their first year of business.</p><p>Oxi Fresh Carpet Cleaning is a revolutionary carpet cleaning system that uses the power of oxygen to clean carpets. Owner JC Hammer says, <i>"The difference between Oxi Fresh and other carpet cleaning companies is that we don't use either steam OR spin bonnet cleaners. Our Pile Lifting Technology not only effectively cleans deeper and dries faster than these traditional carpet cleaning methods, but also does a superb job at removing stains."</i></p><p>In celebration of their one year anniversary, Oxi Fresh of West Houston Carpet Cleaning wants their customers to save 50% off their next visit (with a minimum of $150 pre-discount). Oxi Fresh's Carpet Cleaning Services' powerful oxygenated cleaning system offers efficiency, residue-free carpets and a fast one-hour drying time. </p> <p> Oxi Fresh Carpet Cleaning takes pride in being environmentally friendly by using all natural, biodegradable and organic solutions. Using technology, low energy solutions and safe materials, Oxi Fresh's green carpet cleaning reduces any negative effect on the environment. They practice water conservation, use energy-efficient machines and recycle both in the field and in their office. </p><p>Oxi Fresh of West Houston Carpet Cleaning understands the importance of a clean and safe home. As the only Oxi Fresh Houston Carpet Cleaning Service, "<i>Our commitment to being environmentally friendly makes us the greenest carpet cleaner in the Houston area,"</i><i> </i>says Mr. Hammer. They are available for residential and commercial carpet cleaning needs. </p><p>Follow Oxi Fresh of West Houston on their Facebook page at http://www.facebook.com/oxifreshofwesthouston. For additional information on Oxi Fresh Houston Carpet Cleaning please visit www.oxifresh.com/tx/harris/houston-carpet-cleaning.</p><p><b>About Oxi Fresh:</b></p><p>Oxi Fresh is a revolutionary carpet cleaning system that is committed to being green and environmentally friendly. Using the power of oxygen, OXI Fresh can effectively clean carpets using a system that is safe for children and pets, leaves no sticky residue and dries in an hour. Let the power of oxygen clean your carpets. </p><p>SOURCE Oxi Fresh of West Houston Carpet Cleaning </p> </div><div readability="78.024691358"> <p><b>What You Should Know About Comments on Sacbee.com</b></p> <p>Sacbee.com is happy to provide a forum for reader interaction, discussion, feedback and reaction to our stories. However, we reserve the right to delete inappropriate comments or ban users who can't play nice. (See our full terms of service here.)</p> <p>Here are some rules of the road:</p> <p> Keep your comments civil. Don't insult one another or the subjects of our articles. If you think a comment violates our guidelines click the flag icon to notify the moderators. Responding to the comment will only encourage bad behavior. </p> <p> Don't use profanities, vulgarities or hate speech. This is a general interest news site. Sometimes, there are children present. Don't say anything in a way you wouldn't want your own child to hear. </p> <p> Do not attack other users; focus your comments on issues, not individuals. </p> <p> Stay on topic. Only post comments relevant to the article at hand. If you want to discuss an issue with a specific user, click on his profile name and send him a direct message. </p> <p> Do not copy and paste outside material into the comment box. </p> <p> Don't repeat the same comment over and over. We heard you the first time. </p> <p> Do not use the commenting system for advertising. That's spam and it isn't allowed. </p> <p> Don't use all capital letters. That's akin to yelling and not appreciated by the audience. </p> <p> Don't flag other users' comments just because you don't agree with their point of view. Please only flag comments that violate these guidelines. </p> <p>You should also know that The Sacramento Bee does not screen comments before they are posted. You are more likely to see inappropriate comments before our staff does, so we ask that you click the flag icon to submit those comments for moderator review. You also may notify us via email at feedback@sacbee.com. Note the headline on which the comment is made and tell us the profile name of the user who made the comment. Remember, comment moderation is subjective. You may find some material objectionable that we won't and vice versa.</p> <p>If you submit a comment, the user name of your account will appear along with it. Users cannot remove their own comments once they have submitted them.</p> </div>
Carpet Steam Cleaner Machines Receive Wand Upgrades - Press Media Wire
Carpet Steam Cleaner Machines Receive Wand Upgrades - Press Media Wire
<div id=""> <div id="quotedTextDiv" readability="34"> <p>"The patented wand offers adjustability features and second generation design to increase suction -- it's almost like adding another vacuum motor without the added cost,"</p></div> PressMediaWire.com (Press Release Distribution) - Jul 14,2011 - <p><strong>WOBURN, MA - </strong>Daimer Industries, Inc.®, which serves cleaning professionals around the world, has just bundled a patented floor head with its twin-motor XTreme Power® XPC-9250 line of carpet steam cleaner machines. The advanced head employs a patented design that can enhance suction by nearly 40%, the company says.</p> <p>"The patented wand offers adjustability features and second generation design to increase suction -- it's almost like adding another vacuum motor without the added cost," noted Daimer.com carpet steam cleaner machines spokesperson Matthew Baratta. "The engineering used in the patented head is unique as it offers a ruggedized, chemical resistant solution for years of high-performance cleaning."</p> <h3>9250-Class Unheated Carpet Steam Cleaner Machines</h3> <p>Daimer®'s XPC-9250's patented heads were manufactured using extreme light-weight materials that resist damage from both impact and chemical clean solutions. The 30-centimeter wide floor heads boost suction several ways. First, the composite heads grip rug fibers better and form an improved seal. A better seal improves the efficiency of the existing two vacuum motors. Additionally the patented heads include adjustability, which maximizes the seal on a range of head-versus-carpet angles.</p> <p>The XPC-9250 carpet steam cleaner machines are known for their airflow, which is rated at 94 LPS. The carpet also sport 381 centimeters (rated) water lift. The machines can support pressure levels to 15.2 bar. Higher pressure versions of this machine are also available.</p> <p>The machines offer both hot and cold performance. Under normal circumstances, the machines clean with unheated water. Operators can add water as hot as 60ºC for applications requiring heat. The enhanced carpet steam cleaner machines are optimized for minimized drying times of approximately six hours.</p> <p>The new carpet steam cleaner machines are available to customers in most countries and minimum orders apply. For additional information about Daimer® carpet cleaning machines, commercial carpet cleaning equipment, institutional carpet extractors or carpet steam cleaner machines, visit www.daimer.com/carpet-cleaner/ or call Matthew Baratta at (888) 507-2220.</p> <p><strong>About Daimer Industries, Inc.®:</strong> Daimer®, www.daimer.com, is a major supplier and worldwide exporter of the cleaning industry's leading line of KleenJet® steam cleaners/vapor steam cleaners/steam cleaning equipment; Super Max™ commercial and industrial pressure washers, including cold water, hot water, and steam pressure washing machines; and XTreme Power® floor cleaners, including carpet cleaners and hard surface cleaners.</p> <p> </p> </div>
Portland pensioner tricked by carpet cleaner thief - Dorset Echo
Portland pensioner tricked by carpet cleaner thief - Dorset Echo
<div readability="43.1578947368"> <h3>Portland pensioner tricked by carpet cleaner thief</h3> <p class="articlePublished">3:00pm Tuesday 5th July 2011</p> <br clear="all" /><!-- Actual Article Text Start --><p> A HEARTLESS fraudster stole £150 from a pensioner after tricking his way into a house disguised as a carpet cleaner. </p> <p> The 78-year-old pensioner from Weston Road in Portland was tricked into opening his door to a man pretending to be a window cleaner on Friday, June 24. </p> <p> The distraction burglary took place between midday and 1pm. </p> <p> The man, who is described as white, aged in his early twenties, around six feet tall and of a large build, wearing jeans and a light-coloured top and baseball cap, entered the house and took £150. </p> <p> It was only after the man had left that the 78-year-old noticed the cash had gone. </p> <p> Dorset Police have released details of the incident in a bid to encourage other victims to come forward and bring the fraudster to justice. </p> <p> Police Constable John Kirk, of Dorset Police, said: "I understand that the elderly victim, a 78-year-old woman, booked an appointment to have her carpets professionally cleaned. </p> <p> "A man attended and after doing a very poor job of cleaning the carpets, he left the house. </p> <p> "The victim later noticed that an envelope containing money was missing." </p> <!-- Actual Article Text End --> <br clear="all" /> </div>
Portland pensioner tricked by carpet cleaner thief - Dorset Echo
Portland pensioner tricked by carpet cleaner thief - Dorset Echo
<div readability="43.5982814178"> <h3>Portland pensioner tricked by carpet cleaner thief</h3> <p class="articlePublished">3:00pm Tuesday 5th July 2011</p> <br clear="all" /><!-- Actual Article Text Start --><p> A HEARTLESS fraudster stole £150 from a pensioner after tricking his way into a house disguised as a carpet cleaner. </p> <p> The 78-year-old pensioner from Weston Road in Portland was tricked into opening his door to a man pretending to be a window cleaner on Friday, June 24. </p> <p> The distraction burglary took place between midday and 1pm. </p> <p> The man, who is described as white, aged in his early twenties, around six feet tall and of a large build, wearing jeans and a light-coloured top and baseball cap, entered the house and took £150. </p> <p> It was only after the man had left that the 78-year-old noticed the cash had gone. </p> <p> Dorset Police have released details of the incident in a bid to encourage other victims to come forward and bring the fraudster to justice. </p> <p> Police Constable John Kirk, of Dorset Police, said: "I understand that the elderly victim, a 78-year-old woman, booked an appointment to have her carpets professionally cleaned. </p> <p> "A man attended and after doing a very poor job of cleaning the carpets, he left the house. </p> <p> "The victim later noticed that an envelope containing money was missing." </p> <!-- Actual Article Text End --> <br clear="all" /> </div>
Stanley Steemer is Now Offering News Ways to Deep Clean Hardwood Floors - Blockshopper
Stanley Steemer is Now Offering News Ways to Deep Clean Hardwood Floors - Blockshopper
<div readability="73.2452339688"> <p> Stanley Steemer, located at 1500 Michigan Street in San Francisco, is announcing its new promotion for customers seeking a deep cleaning system for hardwood floors with no sanding or buffing.</p> <p> </p> <p> As one of the best providers of cleaning services for carpets and other surfaces, Stanley Steemer is excited to share their brand new deep cleaning system, which is much cheaper than the traditional sanding and refinishing method. As part of the promotion, customers can receive a deep cleaning of two rooms for $168. They will also throw in the refinisher for $84. In addition to hardwood floor services, Stanley Steemer can also clean vinyl and linoleum surfaces.</p> <p> </p> <p> The age-old adage goes, "the more the merrier" and Stanley Steemer agrees with this logic because the more rooms that a customer needs to be cleaned, the cheaper the price becomes per room. Even if a customer waits until the last minute, or they suddenly need their floors cleaned, Stanley Steemer can often arrange same day appointments. They can even move up a scheduled appointment if something comes up for a customer.</p> <p> </p> <p> "I called to see when the guys would be here and they changed my three-hour window to a one-hour window," said a satisfied customer of Stanley Steemer. "I had time to run errands, eat lunch out and meet them at home. It was really a day-maker!"</p> <p> </p> <p> The services offered by Stanley Steemer are vital to maintaining a floor surface. Floors break or wear out if not properly taken care of and often times homeowners do not notice the wear and tear before it becomes too severe too repair. That is why the quick, affordable and reliable services offered by Stanley Steemer are vital to the health and beauty of people's homes.</p> <p> </p> <p> In addition to the quality hardwood surface work that Stanley Steemer provides, they are also the company to turn to when a carpet needs cleaning. They have a newly invented cleaning solution that leaves virtually no residue. Additionally, the solution is water-based, non-toxic and completely bio-degradable. The cleaner is closer to water than to soap yet it is still a powerful cleaning agent. The less cleaning residue on a carpet, the cleaner the air will be in that room and safer for its inhabitants.</p> <p> </p> <p> "I just had a lung transplant and I gave the MSDS sheet to my doctors. They said there's nothing in the carpet cleaner that can hurt anyone."</p> <p> </p> <p> Stanley Steemer offers 24/7 booking services. If a client calls at 3 a.m., they won't reach voice mail or an automated system, they will reach a live attendant that can answer any questions and assist in the booking of services. Customers can also schedule an appointment from anywhere via the company's website.</p> <p> </p> <p> Stanley Steemer also provides new carpet and vinyl surfaces and they receive them from all the major mills such as Shaw, Mohawk and Beaulieu of America. They will come to the customer with samples and will install them, leaving the customer's only job to sit back and enjoy their brand new carpet or flooring surface.</p> <p> </p> <p> Interested customers are welcome to contact Stanley Steemer at 1-800-STEEMER at any time of the day and visit them on the web at www.stanleysteemer.com.</p> <p> </p> <p> About Stanley Steemer</p> <p> </p> <p> Stanley Steemer provides residential and commercial services for all flooring needs in San Francisco and San Joaquin Counties. For more than 60 years, Stanley Steemer has been providing carpet installation, hardwood floor refinishing and many more services.</p> </div>
Subscribe to:
Posts (Atom)